Mobile Number update Against Khatian on Banglarbhumi

Start here — this service may not be able to help you

Mobile Number update Against Khatian is a login-only service. You must already be signed in to your banglarbhumi.gov.in account to reach it.

That produces a genuine catch-22, and it is worth stating plainly rather than burying it. The most common reason people go looking for this service is that the number registered against their account or their holding is out of date — an old SIM, a lost number, a number that belonged to a relative who has since changed it. But an out-of-date number is also the thing that stops OTP verification and password recovery from working, which is exactly what stops you signing in.

So if you cannot sign in *because* the number is stale, this service cannot rescue you. Your route is your local BL&LRO office, in person. The rest of this page covers both paths — the online one for people who can still get in, and the offline one for people who cannot.

Where the service sits on the portal

On banglarbhumi.gov.in the service appears under Citizen Services → Online Application, alongside the portal's other filing screens. Everything in that menu requires an account.

The full Online Application menu reads: Mutation Application, Conversion Application, Warish Application, Land Revenue(Khajna) Application, Mobile Number update Against Khatian, and Fees Payment. Opening any of them while signed out gets you the portal's account-gate message rather than a form.

It is tempting to assume the record searches sit on the other side of that line — that Know Your Property, RS-LR Plot Information and Mutation Case Status are open to anyone. The portal encourages the assumption: those menus open while you are signed out and the District and Block dropdowns genuinely populate. Ask for an actual Khatian, though, and the portal takes you to its sign-in page. Plan on needing the account either way. See what genuinely needs a login.

• Citizen Services → Online Application → Mobile Number update Against Khatian — login required
• Same menu as Mutation, Conversion, Warish and Khajna applications
• No signed-out screen offers the same thing

Why the registered number matters more than people expect

A mobile number on a land record looks like a minor administrative detail. In practice it is the key to several things at once, and when it goes stale they all fail together.

The number is where the portal sends the one-time password at registration and at sign-in, and where password recovery lands. It is also the thread that ties you to work you have already filed: the portal offers Application No. Recovery ( Khajna ) precisely because people lose their application numbers, and recovery routes depend on the contact details held against the record.

There is a practical consequence beyond convenience. Where a department notifies an applicant about a case, an objection, or a payment, it uses the contact details it holds. A number nobody answers is a notification nobody sees.

• Registration OTP — the number receives the verification code when the account is created
• Sign-in and password recovery — both depend on reaching the registered contact
• Application No. Recovery ( Khajna ) — recovering a lost khajna application number leans on the details on record
• Notifications about a filed case or a payment go to the contact the department holds

The online route, if you can still sign in

If you have working access to your account, do this now rather than later. Updating the number while you can still log in is far easier than recovering access after you cannot.

The service is keyed to the khatian — the holding — rather than to your account alone, which is why it asks you to identify the land as well as yourself. Expect to identify the location and the holding; the form will tell you exactly what it wants. If you are unsure what your Mouza and JL number are, that pairing is explained here.

Assume the new number will need verifying, so use a phone you have in your hand at the time.

What is commonly asked for

Treat this as the usual shape of the request rather than an authoritative checklist. What an office asks for varies by district and by circumstance, and only your own BL&LRO can tell you what your case needs.

The request is doing two jobs: identifying the holding, and establishing that you are entitled to change the contact details held against it.

• The Khatian number, with District, Block and Mouza — and its JL number
• The Dag (plot) number where the office asks to see the specific plot
• An existing parcha / ROR or a khatian printout naming the recorded holder
• Identity documents for the recorded holder making the request
• The new mobile number, on a phone available for verification

The offline route — BL&LRO or the Revenue Inspector

This is the path for everyone locked out, and it is not a consolation prize. For records questions it is often faster than fighting the portal.

West Bengal's land administration runs in a hierarchy: District (DL&LRO) → Subdivision (SDL&LRO) → Block (BL&LRO) → Revenue Inspector (RI) circle → Mouza. Your holding sits in a Mouza, which sits in an RI circle, which sits under a Block office. The BL&LRO office for the block your land is in is the one to approach — not the block you happen to live in, if the two differ.

Go in person, with documents, and ask specifically to update the mobile number recorded against the khatian. Bring identity proof for the recorded holder, whatever parcha or ROR you have, and the new number on a phone you are carrying. If you were sent by a failed portal step, say so — describing the exact screen and message helps the clerk more than a general complaint.

If the office cannot help and you want the request on record, the portal also carries Grievance Application and Grievance Status/Description under Citizen Services, plus a separate Public Grievance option. Whether Public Grievance will let you through while signed out is not something we can promise — try it, but do not build your plan around it.

• Go to the BL&LRO office for the block the land is in, not where you live
• The Revenue Inspector (RI) for your Mouza's circle is the level below that
• Carry identity proof, the parcha or ROR, and the new number on a phone with you
• Public Grievance is worth trying for a written record — but the office visit is the reliable route

Being locked out costs you the record searches too

This is the part that makes a stale mobile number more urgent than it sounds. It is widely repeated — including, until recently, on this site — that the record searches are open to anyone and that losing your account only costs you applications and payments. That is not what the portal does. Know Your Property, RS-LR Plot Information and the rest will let you open the screen and pick your District and Block signed out, and then send you to the sign-in page when you ask for the actual Khatian.

So a locked account is not a partial loss. Until the number is fixed you cannot file, cannot pay, and cannot look a record up either. That is an argument for going to the BL&LRO sooner rather than continuing to fight the portal.

It is also why no app changes the arithmetic. Bhumir Tathya is our own app — built by us at Devikon: free, unofficial, Android-only, Bengali and English, and it keeps records you have already viewed readable offline. That offline copy is genuinely useful while you are locked out, because it is the one thing you can still read. But it reaches new records by signing in with *your* banglarbhumi.gov.in account, so it is locked out exactly when you are, and updating a mobile number still happens on the portal under that same login. Anything saved in it shows the record as it stood when it was viewed — re-check it on the portal before relying on it.