How to pay Khajna (land revenue) online in West Bengal

Paying is not the same as checking that you paid

Worth settling before anything else, because it is a costly confusion on the portal. Paying Khajna and confirming a Khajna payment landed are different journeys through different menus, and the screens you use for one will not tell you about the other.

This page covers paying. If money has already left your account and the portal still shows nothing, you do not need this page — you need the status screens, and the first thing you should do is *not* pay again. Duplicate payments against the same Khatian are considerably harder to unwind than a delayed record is to wait out.

You need an account — and there is no way around that

Every step of paying land revenue sits behind the portal's sign-in. Until you are signed in, the portal shows “Please Login and then click Citizen Services” and the relevant menus do nothing.

It is easy to conclude otherwise, because Banglarbhumi *looks* open. The menus load without an account, and the District and Block dropdowns on the search screens genuinely populate as you click through them. That is as far as it goes: ask the portal for an actual Khatian or an actual case and it takes you to the sign-in page. So the account is not a payment-only requirement you can dodge by looking things up instead — assume you need one for the record lookups too.

If you do not yet have an account, registration is the actual first step, and the mobile number you register with matters more than anything else on the form — it gates the OTP you will need at sign-in and every later recovery route.

What to have in front of you before you start

The application is filed against a specific holding, so the portal will ask you to identify it precisely. Gathering these first turns a frustrating session into a short one:

• District, Block and Mouza — the location hierarchy the portal navigates by. The Mouza is the one people most often get wrong, because neighbouring mouzas can share similar names.
• Khatian number — the holding the revenue is assessed against. Khajna is charged against a Khatian, not a Dag, so a plot number alone is not enough.
• Your registered mobile — in hand, with the phone unlocked, for the sign-in OTP.
• A working payment method — net banking, card or UPI as the treasury's gateway offers on the day.
• Somewhere to record numbers — you will be issued an application number, and a GRN when the challan is generated (before you pay, not after). Both matter later.

The stages, and what each one produces

The portal splits the payment across menus that sit some distance apart, which is why it feels like more steps than it is. Each stage produces an artefact you carry into the next:

• Application — Land Revenue(Khajna) Application under Citizen Services → Online Application. You identify the holding; the portal issues an application number. Write it down now, not later.
• Assessment — the portal determines what is due against that holding. This happens between application and challan rather than being a screen you visit; the figure comes from the department, not from anything you enter or estimate.
• Challan — eChallan Generation under the eChallan menu produces the challan and hands you to the state treasury's payment system, which issues a GRN (Government Reference Number).
• Payment — you pay through the gateway. Your bank creates its own transaction reference here. This is the only stage your bank has any visibility into.

What it costs — and why we don't print a number

Land revenue is assessed against the holding, so there is no single figure to quote: it varies with what the record says about the land. Separately, service fees on the portal are revised from time to time.

The portal carries an Online Fees Calculator for exactly this, and the amount the portal shows you at the time of payment is the only one worth acting on. Any figure you read on a blog — including this one, if we published one — is a figure that was true on some unknown date.

Fees Payment, also under Online Application, is the portal's general entry point for service fees, routing to eChallan and a GRN in the same way. It is separate from the Khajna application itself; you will not use it to pay land revenue, but you will meet it if you go on to request documents.

After you pay: confirming it was credited

A payment succeeds in two places, not one. The treasury has to receive it, and the department has to credit it against your Khatian. These are visible on different screens.

Payment Status of Land Revenue (Khajna), under Online Service Status, is where you confirm the department has credited the payment — that is the screen that means your land revenue is actually recorded as paid. GRN Search, under Citizen Services, answers the earlier question of whether the treasury received the money at all.

If you later lose the application number, Application No. Recovery ( Khajna ) under Online Service Status exists for that. The fact that the portal ships a dedicated recovery service tells you how routine losing the number is.

The offline route, and where online stops helping

You do not have to do this yourself online. A Bangla Sahayata Kendra can complete the payment through the portal on your behalf, and a GRIPS challan can be paid over a bank counter in cash or by cheque rather than through a card or net-banking gateway. Either route is worth using if you cannot get an account working, if the registered mobile on the record is out of date, or if the online assessment does not match what you believe is due — and your BL&LRO office is where to take the last of those.

It is also the route for anything the payment flow cannot touch. If the Khatian itself is wrong — wrong name, wrong area, an inheritance never recorded — paying revenue against it does not fix that, and no online payment screen will. Record corrections, disputed ownership and title questions belong with the BL&LRO office and, where money or a dispute is involved, an advocate. We are not in a position to advise on any of those.

On apps, ours included: Bhumir Tathya is an unofficial Android app we build at Devikon, free and bilingual, and it covers the portal's record lookups — Khatian and plot details — including keeping records you have already opened readable offline. It reaches those records by signing in with your own banglarbhumi.gov.in account rather than by getting round the sign-in. A saved copy shows the record as it stood when you viewed it, so re-check it on the portal before relying on it. It does not pay Khajna and cannot: no third-party app bypasses the government's sign-in, its payment gateway, or its fees. Never enter Banglarbhumi credentials anywhere except the portal's own sign-in page.